Content reviewed and verified by Graham Chee, with FCPA-led practice at Local Knowledge, Mascot NSW. Continuous CPA Australia member since 1986. Prior career at Goldman Sachs, BNP Investment Management and Merrill Lynch.. Last reviewed April 2026. Next review scheduled for July 2026.
Discovering that someone is using your registered trademark without authorisation can be a distressing experience for any business owner. In Australia, your trademark is a valuable intellectual property asset, representing your brand's reputation, goodwill, and distinctiveness in the marketplace. Unauthorised use, or trademark infringement, can dilute your brand, confuse consumers, and ultimately impact your bottom line. This comprehensive guide, informed by the practical insights of an FCPA-led practice, outlines the immediate and critical steps Australian businesses should take when faced with such a challenge. We will navigate the initial evidence gathering, the strategic use of a cease and desist letter, and the broader enforcement options available. This analysis on practical steps when you discover trademark infringement in Australia, from evidence gathering to cease and desist, offers expert advice from Graham Chee, FCPA, GRCP — Fellow of CPA Australia since November 2005, continuous CPA member since 1986, and principal of Local Knowledge. By understanding these initial actions, you can protect your business's identity and maintain control over your valuable intellectual property.
The moment you suspect trademark infringement, a systematic approach is crucial. Hasty actions can jeopardise future enforcement efforts. Your first step is to confirm the nature and extent of the alleged infringement. This involves more than just a quick search; it requires detailed investigation to establish a clear picture of the unauthorised use. Consider the following: Is your trademark officially registered with IP Australia [IP Australia: Registering your trade mark]? A registered trademark provides significantly stronger legal protection compared to an unregistered mark or business name. While common law rights exist for unregistered marks, enforcement is often more complex and costly. Identify the specific goods or services for which your trademark is registered and compare them directly with the goods or services being offered by the alleged infringer. Infringement typically occurs when the unauthorised use is in relation to goods or services that are the same as, or closely related to, those for which your trademark is registered. Document the date you first became aware of the infringement. This timestamp is vital for understanding potential limitation periods and demonstrating diligence in enforcement. Finally, assess the potential impact on your business. Is it causing consumer confusion, reputational damage, or direct loss of sales? This assessment will help determine the urgency and appropriate level of response.
Thorough and meticulous evidence gathering is paramount in any trademark dispute. Without robust evidence, your claims may be difficult to substantiate, weakening your position in negotiations or legal proceedings. This phase requires a systematic approach to ensure all relevant information is captured. Start by collecting samples of the infringing use. This could include screenshots of websites, social media posts, advertisements, product packaging, business cards, or any other material where your trademark is being used without authorisation. Ensure these samples are dated and clearly show the source. For online content, consider using a timestamping service or taking video recordings to capture dynamic elements. Document any communications you've had with the alleged infringer, even if informal. This includes emails, messages, or phone call summaries. Keep a detailed log of all your findings, including dates, times, and specific locations (e.g., URLs). If possible, obtain evidence of consumer confusion, such as emails from customers asking if the infringing business is associated with yours. This type of evidence can be highly persuasive in demonstrating actual harm. Remember, the goal is to build an undeniable case that clearly demonstrates the unauthorised use of your registered trademark in a manner likely to deceive or confuse the public [Legislation.gov.au: Trade Marks Act 1999, Section 120].
A cease and desist (C&D) letter is often the first formal step in addressing trademark infringement. It's a formal communication demanding that the alleged infringer immediately stop the unauthorised use of your trademark. While it's not a legal filing, it serves as a strong warning and can often resolve disputes without resorting to litigation. The timing of this letter is important; it should be issued once you have gathered sufficient evidence to support your claim. A well-drafted C&D letter should clearly state your registered trademark details, provide specific examples of the infringing use, explain why the use constitutes infringement under Australian law, demand an immediate cessation of the infringing activities, and set a reasonable deadline for response. It should also reserve your right to pursue further legal action if the demands are not met. While templates exist (e.g., 'trademark warning letter template Australia'), it is highly advisable to have a legal professional draft or review your cease and desist letter. An improperly worded letter could weaken your position or even be seen as an empty threat. Sending it via registered post or a service that provides proof of delivery is recommended to establish a clear record of its receipt. A C&D letter can be a cost-effective way to resolve infringement, but its effectiveness depends heavily on its clarity, legal accuracy, and the strength of the evidence supporting it.
While this article focuses on reactive steps to infringement, the best defence is a strong offence. Proactive brand protection is an essential component of business strategy, safeguarding your intellectual property and reducing the likelihood of future disputes. This includes diligently registering your trademarks with IP Australia as early as possible. A registered trademark provides a statutory monopoly over your mark for the specified goods and services, making enforcement significantly easier and more cost-effective than relying on common law rights for unregistered marks. Regularly monitor the market for potential infringements. This can involve setting up Google Alerts for your brand name, using social media monitoring tools, or engaging professional watch services. The earlier you detect potential infringement, the easier and cheaper it is to address. Implement clear internal policies regarding trademark use and educate your team. Ensure your branding guidelines are robust and consistently applied across all marketing and communications. Consider protecting your brand across different classes of goods and services, even those you might enter in the future, if strategically relevant. For businesses operating internationally, explore trademark registration in key overseas markets. Proactive measures are an investment in your brand's longevity and market position, aligning with sound financial management principles [CPA Australia: Intellectual Property for Business].
From a CPA's perspective, engaging legal counsel for trademark infringement is not merely a legal decision but a strategic financial one. While initial evidence gathering and even drafting a basic cease and desist letter might seem manageable in-house, the complexities of trademark law, potential litigation, and the need for legally sound documentation quickly necessitate expert legal advice. A key trigger for engaging a lawyer is when the alleged infringer fails to respond adequately to your initial cease and desist letter, or outright denies infringement. At this point, the dispute escalates beyond informal communication and requires a professional understanding of the Trade Marks Act 1995 (Cth) and relevant case law. Furthermore, if the infringement is causing significant financial harm to your business, such as substantial loss of sales or reputational damage, the cost of legal advice becomes an investment to protect your assets [ATO: Legal expenses]. A lawyer can advise on the strength of your case, potential remedies (e.g., injunctions, damages, account of profits), and the most cost-effective path forward. They can also represent you in negotiations, mediation, or court proceedings. While legal costs can be a concern ('cost of trademark legal advice Australia'), early engagement can often prevent more expensive litigation down the track by ensuring correct procedures are followed and strong arguments are presented from the outset. As a GRCP, I advocate for a risk-managed approach, and legal consultation is a critical risk mitigation strategy in IP disputes.
As a GRCP (Governance, Risk and Compliance Professional), I view intellectual property, particularly trademarks, as a critical asset requiring robust risk management. Trademark infringement is not just a legal problem; it's a business risk that can erode brand value, market share, and ultimately, shareholder value. The risk framework for intellectual property involves identification, assessment, mitigation, and monitoring. Identifying potential infringement proactively through market surveillance is key. Assessing the impact involves understanding both the legal standing and the financial consequences. Mitigation strategies include not only reactive enforcement but also proactive registration and continuous monitoring. For example, in the case of MyMoney (TM 819051, 1627186, 2147662), the multi-faceted registration strategy aimed to protect the brand across different classes and applications, demonstrating a proactive approach to risk. Similarly, the dispute involving INVESTOR VIEW v Prudential (TM 812479) highlights the importance of clear demarcation and enforcement to prevent brand dilution. The Qoney v Qantas [2020] ATMO 142 (TM 1870584) case further underscores the complexities of determining similarity and likelihood of confusion. From a governance perspective, ensuring that IP assets are properly identified, valued, and protected is a board-level responsibility. Compliance involves adhering to the Trade Marks Act and related regulations. Effective risk management in this area is not an overhead, but a strategic imperative that safeguards the future profitability and reputation of your business.
A registered trademark provides exclusive rights to use a brand (word, logo, sound, etc.) for specific goods or services across Australia, granting a statutory monopoly under the Trade Marks Act 1995 (Cth) [IP Australia: Trade marks vs business names]. A business name, registered with ASIC, merely identifies your business entity and doesn't grant exclusive rights to your brand. Anyone else could potentially use your business name as their trademark for different goods or services. Protecting your business name in Australia effectively means registering it as a trademark.
The duration of a trademark infringement dispute in Australia can vary significantly. Simple cases, resolved with a cease and desist letter, might conclude within weeks or a few months. More complex matters involving formal negotiations, mediation, or IP Australia opposition proceedings can take six months to two years. Litigation in the Federal Court or Federal Circuit and Family Court can extend for several years, depending on the complexity, evidence, and court schedules. Early and decisive action, coupled with strong evidence, can often expedite resolution [Federal Court of Australia: Practice Note CM 10 - Intellectual Property proceedings].
Yes, if trademark infringement is proven in court, remedies can include damages or an account of profits. Damages aim to compensate the trademark owner for losses suffered due to the infringement, such as lost sales or reputational harm. An account of profits requires the infringer to hand over the profits they made from the infringing activity. The court may also issue an injunction, preventing the infringer from continuing the unauthorised use. The specific 'trademark breach remedies Australia' available will depend on the facts of the case and the discretion of the court [Legislation.gov.au: Trade Marks Act 1995, Section 126].
Dealing with an overseas infringer adds layers of complexity. Your Australian trademark registration primarily grants rights within Australia. If the overseas entity is infringing within Australia (e.g., selling to Australian consumers), you may still have grounds for action here. However, enforcing an Australian court order against an overseas entity can be challenging. You might need to pursue action in the infringer's home country if they are not operating within Australian jurisdiction. This often requires engaging legal counsel in both Australia and the foreign jurisdiction, significantly increasing the 'cost of trademark legal advice Australia' and complexity. International treaties and conventions can sometimes assist in these situations.
Generally, trademark infringement under the Trade Marks Act 1995 (Cth) is a civil matter, meaning disputes are resolved between the parties, often through civil litigation to seek remedies like injunctions or damages. However, there are specific circumstances where trademark-related activities can constitute criminal offences, particularly under the Competition and Consumer Act 2010 (Cth) if they involve misleading or deceptive conduct, or under the Crimes Act 1914 (Cth) for fraudulent activities. Counterfeiting, for instance, can attract criminal penalties. These cases are typically prosecuted by government bodies like the ACCC or the Commonwealth Director of Public Prosecutions rather than individual businesses [ACCC: Penalties and remedies].
In principal-led practice at Local Knowledge, we consistently observe that businesses with a proactive approach to intellectual property management, particularly trademark registration and monitoring, are significantly better positioned to navigate infringement challenges. While the immediate reaction to 'what to do when someone uses your trademark Australia' is often one of urgency, the underlying strength of your position is built long before infringement occurs. We've seen firsthand how a well-documented IP portfolio and a clear enforcement strategy can turn a potentially costly dispute into a manageable resolution. Our role often extends beyond just accounting; it involves advising on the financial implications of brand protection and ensuring that IP assets are properly valued and safeguarded as part of the overall business strategy. This holistic view, integrating legal and financial considerations, is fundamental to protecting a business's long-term viability and growth.
Navigating trademark infringement requires a clear strategy and timely action. From meticulous evidence gathering to the strategic deployment of a cease and desist letter, each step is critical in safeguarding your valuable intellectual property. Don't let unauthorised use dilute your brand or undermine your market position. For tailored advice on trademark enforcement and comprehensive brand protection strategies, speak with our principal. We offer institutional-grade expertise to owner-operated SMEs and founder-led businesses across Australia.

Principal and Founder, Local Knowledge
Graham Chee is the principal and founder of Local Knowledge, an FCPA-led Australian practice that brings institutional-grade compliance, investment-structure and intellectual-property experience directly to owner-managed businesses. Graham is a Fellow of CPA Australia (FCPA since November 2005, continuous CPA member since 1986) and holds the OCEG Governance, Risk & Compliance Professional (GRCP) and Governance, Risk & Compliance Auditor (GRCA) designations. His prior career includes senior roles at Goldman Sachs, BNP Investment Management and Merrill Lynch. Graham was previously portfolio manager of the Asian Masters Fund (IPO December 2007 – 31 December 2009), which returned +29% in AUD terms versus the MSCI Asia Pacific (ex Japan) benchmark. He signs off on 100% of client files personally.
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Graham Chee FCPA, CPA, GRCP, GRCA · Principal, Local Knowledge · Mascot NSW · CPA-signed files